Is it Justice or Injustice from from warid Telecom
I visited to Warid telecom (pvt) Limited customer service centres Showroom 7‚8‚9 G–10 Block 8 Garnet Center Clifton‚ Karachi and Plot No 27– A Block 6 PECHS‚ Business Arcade Main Shahrae Faisal‚ Karach. And I contacted by other warid number to online operator on 321 but only gave a suggestion to visit customer centre, But they failed to give me any satisfactory reason about the blockage of my help line to online operator from my sim,When ever I visted the customer centres The represantative there only read a message from our computer and answer me to submit an undertaking for excuse and to restore my 321 online help line. I claimed them on the undermention reason that I am not going to accept it, I asked them that I want to meet the any authorise person who can listen to my complain and to declare me innocent or guilty but there was not any authorised person who can really do something,Please chage your logo WE CARE because poeple from warid telecom are not taking intrest in the care of people, They only sit there to pass time to get salaries, In this situation Warid Telecom will going to loose its customersGod Bless to warid Telecom ------------------------------------------------------------------------------------------------Kindly read bottom to top to know all case--------------------------------------------------------------------------------------------------------------Dear Customer,Thank you for contacting Warid Telecom Customer Service. With reference to your mail, kindly note that we are not providing call detail facility to our prepaid customers at the moment. However, your cooperation in this regard is highly appreciated.Please feel free to contact us if you require further assistance.Regards,Ghazanfar AkhtarExecutive CorrespondenceCustomer ServiceWarid Telecom (Pvt.) Ltd.UAN 111-111-321 Fax UAN 111-111-322URL www.waridtel.comEmail customerservice@waridtel.comAddress P.O. Box 3321 , Lahore------------------------------------------------------------------------------------------------From: Sohail Ahmed [mailto:silvertop_200@yahoo.com] Sent: Tuesday, September 11, 2007 8:46 PMTo: Warid Telecom Customer ServiceSubject: RE: Bad behaviour of warid operator or by some secret agency person (Thread:128893)Its mean u cant do any help in this connection...... I missed/deleted that number...I received that call around 3 p.m Pk time .I kindly request you to please give me the sending/receiving summary of my calls for 6 sep 2007.if need some charges I am agree to pay.your answers shows that call untill thrice to a person is not a offence.thanks for the informationSohail Ahmed------------------------------------------------------------------------------------------------Warid Telecom Customer Service wrote:Dear Customer,Thank you for contacting Warid Telecom Customer Service. To process a complaint regarding obnoxious calls, we request you to submit a written complaint along with a copy of your NIC (kindly note that no image attachment was found) mentioning following details:§ Obnoxious caller number§ Nature of obnoxious calls like messages, call etcYou can forward this complaint via fax on (042)111-111-322, email at customerservice@waridtel.com or drop it at any Warid business centre along with the above-mentioned requirements. As an alternate you can call on our customer care number 321 and submit your complaint after necessary verifications. Kindly note that at least 3 calls should display in system for further process.You are requested to visit our nearest business centre for physical verification of missed calls and messages.Please feel free to contact us if you require further assistance.Regards,Ghazanfar AkhtarExecutive CorrespondenceCustomer ServiceWarid Telecom (Pvt.) Ltd.UAN 111-111-321Fax UAN 111-111-322 URL www.waridtel.comEmail customerservice@waridtel.comAddress P.O. Box 3321 , Lahore--------------------------------------------------------------------------------------------------Bad behaviour of warid operator or by some secret agency person (Thread:128893)I Sohail Ahmed user of cell No.0321 2277577 (Waridtel cellular) in Karachi , Pakistan . On 06 Sep 2007, During my call some person interrupted my call and claiming that I am called to his mother and use vulgar language. I disconnect the call but that unknown person call me from another warid number 0321 xxxxxxx for 13 minutes and insist me to come his office near Jinnah hospital, Karachi, Pakistan or he can able come my home or where ever I will be and knows all my data. He misbehaved me use vulgar language against me and my family.Please investigate the matter that why some body have authority to listen my calls and interrupt me and use that kind of language. Please investigate the matter and listen the voice and call data from your record.Also inform me that waridtel cell connection is safe for privacy or not.In my experience its not the safe. what is the waridtel policy about using that kind of abusing language or misbehave to another person.I inform you all the facts and Now its your duty to check and investigate the the matter. In case of any loss to me, my family or to my property waridtel will be responsibleWaiting for your detail reply.RegardsSohail ahmedCell Nos. 0333 3685566, 0321 2277577